Refund Policy

Our Refund Policy was last updated 1/19/24.

Thank you for shopping at TheDeliberateGroup.com

If, for any reason, You are not completely satisfied with a purchase, we invite you to review our policy on refunds.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Deliberate Group
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods or Services from Us.
  • “Service” refers to the Website.
  • “Website” refers to The Deliberate Group accessible from www.thedeliberategroup.com
  • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Cancellation Rights

Initial Order Cancellation. You are entitled to cancel Your initial Order within 7 days if you have not accessed or downloaded the material.

The deadline for canceling an initial Order is 7 days from the date on which You received access to Our materials.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We acknowledge your refund request communication for your initial order. We will use the same means of payment as You used for the Order.

Cancellation of Subscription. Certain of the Company’s products and services are offered on an ongoing basis with a monthly or yearly subscription. Users may cancel subscriptions at any time by emailing [email protected]. Your subscription shall continue until the end of the existing paid subscription period and shall terminate at the completion of that period. You shall not be charged after a cancellation.

No Refunds are given if you have accessed or downloaded the content.

Chargebacks

No Chargebacks. The Client will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to the Client’s credit card and/or form of payment (ie, Stripe, PayPal) for any reason whatsoever related to the Orders, Goods, Services or Programs. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account. Please reach out to us at [email protected] to address any payment issues.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: